Independent navigators for
every step of the journey.

Our team works independently from the NDIS so we can give you the most unbiased support possible — across disability, aged care, mental health, and family wellbeing.

NDIS • Aged Care • DVA (Veterans) • Workers Compensation • Self-funded

SERVICES

Specialist navigation, tailored to your lived experience.

General Navigator

Everyday support, expert guidance

Our General Navigators help all individuals with disabilities and NDIS participants. They provide information, help access mainstream services, foundational supports, and NDIS services — and assist individuals with intellectual disabilities in decision-making.

  • Access to mainstream and foundational supports
  • NDIS plan understanding and use
  • Decision-making support
  • Help making sure budgets deliver the right outcomes

Specialist Navigator

Higher-level, complex support

Specialist Navigators are for NDIS participants with complex support needs. They offer the same services as General Navigators with additional expertise and time to handle higher support needs and frequent interactions with multiple service systems.

  • Complex case coordination
  • Liaison with hospitals & health systems
  • Child protection system navigation
  • Greater dedicated time per participant

Psychosocial Recovery Navigator

Mental-health-informed navigation

Recovery Navigators support individuals with psychosocial disabilities to understand and navigate the NDIS. They bring mental health expertise to build capacity and capability, connecting people with mainstream and foundational supports that fit their lives.

  • Lived-experience and clinical understanding
  • Capacity and capability building
  • Connection to mainstream supports
  • Recovery-focused approach

Housing & Living Navigator

A home that actually fits

Housing and Living Navigators help NDIS participants make sense of their housing and living budget — exploring suitable options within budget and negotiating with housing providers to ensure satisfactory living arrangements.

  • Housing budget interpretation
  • Options exploration (SDA, SIL, ILO)
  • Negotiation with housing providers
  • Advocacy for the right fit

Shared Support Facilitator

Every voice at the table

For participants sharing housing and living supports, our Facilitators ensure everyone has a voice in how their support is organised and delivered. We stay independent from support providers and property managers so people have a real say.

  • Independent from support providers
  • Independent from property managers
  • Co-designed support arrangements
  • Conflict resolution and mediation

Lead Practitioner

Children, families, early support

Lead Practitioners support children and families by identifying needs, connecting them to foundational and mainstream services, and coaching families through child development. For NDIS participants, they also coordinate NDIS-funded services to build a strong support network around the child and family.

  • Child & family needs identification
  • Coordination of NDIS-funded services
  • Coaching in child development
  • Network-building around the family

Counselling Services

Confidential, compassionate care

Our counselling services provide empathetic, confidential, and professional support to individuals with disabilities. Tailored sessions address anxiety, depression, stress, grief, and the emotional weight of caregiving — focused on coping, wellbeing, and personal growth.

  • Anxiety, depression & stress management
  • Grief and caregiver support
  • Coping strategies and emotional wellbeing
  • Confidential and trauma-informed

Advisory Services

Unbiased expert advice

Our advisory services help individuals with disabilities navigate the complex landscape of available supports. We provide expert advice on accessing NDIS funding, mainstream services, and community resources — with personalised guidance tailored to each person’s situation.

  • NDIS funding access advice
  • Mainstream and community resources
  • Personalised, situation-specific guidance
  • Independent perspective

Social Prescribing

Connection as medicine

We create individualised care plans that connect people with local groups, activities, and community resources — reducing isolation and lifting wellbeing. Our approach integrates alternative therapies and traditional medical practice across physical, mental, and emotional health.

  • Individualised wellbeing care plans
  • Local community connection
  • Integration of alternative & traditional care
  • Ongoing follow-up and support

A holistic approach to support and care.

NDIS-registered provider helping individuals, families and carers navigate disability, aged care, and wellbeing services across Australia.

EXPLORE

Services

About

Rita's Journey

Contact

VISIT

26/20-24 Busaco Road
Marsfield NSW 2122, Australia

Acknowledgment of Country: Holistic Tree Navigator Services respectfully acknowledges the Traditional Owners of the land on which we work and live, and pay our respects to Elders past, present, and emerging. We recognise and respect their cultural heritage, beliefs, and continuing connection to the land, waters, and community.

REFERRAL PRIVACY NDIS REGISTERED